Radar Operations Center

Commerce Department and NOAA award Silver and Bronze medals to NEXRAD Operational Support Facility

Dec 16th, 1999 | By Keli Tarp

Members of the National Oceanic and Atmospheric Administration’s Next Generation Weather Radar (NEXRAD) Operational Support Facility in Norman were awarded medals for their outstanding achievements recently.

Daryl Covey, section chief for field support, and Terrell Ballard, section chief for electronics maintenance, representing the NEXRAD Hotline Team, accepted the Silver Medal Dec. 7 from U.S. Department of Commerce Secretary William Daley at a ceremony in Washington, D.C. The team was recognized for developing and leading the WSR-88D (NEXRAD) Doppler weather radar hotline in providing world-class customer service.

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Federal help desk registry established

Oct 5th, 1999 | By Keli Tarp

Federal employees providing support for systems or services through a help desk are invited to take advantage of a new resource, the Federal Help Desk Registry, by registering their help desks on the World Wide Web at www.fedhelpdesk.osf.noaa.gov. This registry is not limited to computer systems help desks but is meant to address all federal help desk sites, regardless of the type of system or service involved. Federal help desks cover a wide range of subjects and most if not all federal agencies, such as the Weather Service’s Next Generation Weather Radar hotline and the White House hot lines for policy assistance, provide a wide variety of user support and real time consulting.

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Radar troubleshooters receive award

Jun 16th, 1999 | By Keli Tarp

Vice President Gore’s Hammer Award for reinventing government will be awarded today to a team of radar troubleshooters from the National Oceanic and Atmospheric Administration, Air Force Weather Agency, and U.S. Navy who keep the nation’s Doppler weather network running.

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